Start with the task
Tell the AI what you want it to do.
Instead of:
“Customer email”
Try:
“Draft a friendly email thanking a customer for their feedback.”
RayAI Open AI Learning | Trust-First AI Literacy
Simple ways to get more useful, responsible answers from conversational AI. No technical experience required.
Tell the AI what you want it to do.
Instead of:
“Customer email”
Try:
“Draft a friendly email thanking a customer for their feedback.”
Include the background the AI needs—but leave out private or sensitive information.
Try:
“I run a small landscaping business. Draft a short reply to a customer asking whether we offer weekly maintenance.”
Specify the format, length, tone, or audience.
Try:
“Explain this in plain language for a beginner, using five short bullet points.”
Say what it should include, avoid, or leave unchanged.
Try:
“Shorten this message to under 100 words. Keep the dates and prices unchanged. Do not add new claims.”
Ask for one manageable stage at a time.
Try:
“First, identify the three main issues in these notes. Do not recommend solutions yet.”
Your first prompt does not need to be perfect. Review the response and refine your instructions.
Try:
“Make the explanation less technical, add one example, and remove repeated points.”
AI can produce confident-sounding answers even when information is missing.
Try:
“Separate what is established from what is uncertain. Identify any assumptions you made.”
For consequential claims, ask for sources—and check the original sources yourself.
Try:
“List the sources supporting each important claim. If you cannot verify a claim, label it as unverified.”
Do not enter passwords, financial details, health records, customer information, confidential documents, or anything you are not authorized to share.
Safer approach:
Replace real names and sensitive details with fictional placeholders before prompting.
Use AI to help generate, organize, compare, or critique—not to make the final decision for you.
Before using an answer, ask:
AI can help you think and create—but you remain responsible for what you trust, share, and use.
Course preview
We’re refining the full course based on learner feedback. It is currently available only for feedback and is not ready for general use or published as a final course.
Preview the course under construction